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VISIT GOLDEN PRIVACY POLICY & TERMS OF USE

Visit Golden is dedicated to making your visit to our website a positive experience in a trusted environment. We know that our visitors are concerned about how their information is used. This notice describes how we collect, protect and share information gathered from you, as well as terms of use for how information you may gather on this site may and may not be used.

THE SHORT VERSION: Your privacy is a priority for us; therefore we will not sell, rent, or give away your name or address to outside organizations. Cookies are used for measurement, ads and optimization. By continuing to use our site you agree to this privacy and security policy.

Please direct any questions on this policy to us at:

Visit Golden
1010 Washington Ave.
Golden, CO 80401
P: 303-384-8172
F: 303-384-8161
visitgolden@cityofgolden.net

THE LONG VERSION:

Information We Collect
When you provide your name, e-mail address, phone number or mailing address, we only use it to fulfill your request for materials or to supply you with future information that you have indicated that you wish to receive. If you participate in a contest or other promotional feature, we may ask for your name, address, phone number, social media account name and/or e-mail address so we can administer the contest and notify winners. We acquire e-mail addresses and other personally identifying data about visitors to this site only when voluntarily submitted or posted to us.

When you complete an on-line survey on our site we may ask for contact information (e.g. your e-mail address) and, sometimes, demographic information (e.g. your age, zip code, travel habits, travel history, destination preferences, income range, gender, family size). We use this information to better understand our visitors and potential visitors and to improve this website and our individual and group travel offerings.

Cookies are used for measurement, ads and optimization. By continuing to use our site you agree to our privacy and security policy.

How We Use the Information
We maintain security over all the information about the activity of visitors to this site. We use the information you share with us to improve our site and our individual and group travel offerings. We monitor website visitor traffic patterns to guide our further development and improvement of the site itself. We do not share your information with any organization or business outside of Visit Golden.

Opting Out 
You can always choose not to provide information, even though it might be needed to take advantage of Visit Golden services, or to receive more information about Golden. If you do not want to receive e-mail or other mail from us, please contact us at visitgolden@cityofgolden.net with "Remove from your mailing list" in the subject line. All emails sent through our newsletter lists have an unsubscribe link at the bottom.

IP addresses
We use IP addresses to analyze trends, administer the site, track movement throughout the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We will share aggregated demographic information with our partners and advertisers, however aggregated information is not linked to any personal identifying information Remarketing/Retargeting Policy
This website uses the Facebook remarketing service to advertise on Facebook to previous visitors to our site. It could mean that we advertise to previous visitors who have not completed a task on our site or visited key pages, for example visiting our calendar of events page. This could be in the form of an advertisement in your Facebook feed. Third-party vendors, including Facebook, use cookies to serve ads based on someone’s past visits to the Visit Golden website. Any data collected will be used in accordance with our own privacy policy and Facebook’s privacy policy. You can update your ad preferences on Facebook by visiting Facebook's Ad Preferences. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page

Notification of Changes
If we decide to change our privacy policy, this page will be promptly updated to reflect the changes so our site visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Do Not Track Policy
Visit Golden’s website currently does not respond to “do not track” signals or other mechanisms that provide consumers a choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third party online services.

Correspondence
We maintain and review e-mail correspondence that you send to us. We may use (and maintain in a file specific to you) the personally identifiable information disclosed in the e-mail. Because such correspondence contains information that is not transmitted through the operation of the Site, it is not subject to the terms of this Policy.

Opt-In/Opt-Out 
You may choose to remove yourself from our mailing list by following the instructions stated on our promotional communications or by sending a request to our Visit Golden team. (See “Contact Us,” above.)

Social Media
If you have made public posts from your other social media accounts that include our specialized hashtags, we may collect and use that information to learn more about you.

Children’s Policy
Our site is intended for a general adult audience and is not intended for children under 16 years of age. Visit Golden does not intentionally collect any personal information from any child under the age of 16 and if we discover we have been provided with any such information, Visit Golden will promptly dispose of the information. Visit Golden encourages parents and guardians to closely monitor children’s online activities.  

GDPR
Visit Golden makes commercially reasonable efforts to comply with all international laws, including the General Data Protection Regulations (GDPR). If you wish to access or amend any personal data we hold about you, or to request that we delete or transfer any information about you that we have obtained through our website or digital platforms, you may contact us at visitgolden@cityofgolden.net with the subject line “GDPR compliance”. At your request, we will have any reference to you deleted or blocked in our database. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. At any time, you may object to the processing of your Personal Data, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us at visitgolden@cityofgolden.net. You also have a right to lodge a complaint with data protection authorities. This provision does not apply to personal data that is part of our B2B client database. In this case, the management of our client data is subject to the terms of service for our business division and request for access, correction or deletion should be made to the account manager responsible for maintaining your client relationship.

Legal Notice
Information on this web site is provided "as is" without warranty of any kind, either express or implied. While every effort has been made to provide the most accurate information we advise that information on this website may contain inaccuracies or typographical errors. Visit Golden may at any time and without notice make improvements and/or changes in the products and/or the programs described in this information.

This website contains links to other sites. Please be aware that Visit Golden is not responsible for the content or practices of other sites, and that a link should not be considered an endorsement of that site. We encourage our site visitors to be aware when they leave our site and to understand that it is independent from Visit Golden.

In no event will Visit Golden be liable to any party for any direct, indirect, special or other consequential damages for any use of this web site, or on any other hyperlinked web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

Personal and Non-Commercial Use Limitation
This website is strictly for your personal and non-commercial use. In the absence of Visit Golden’s express prior written consent, you may not modify, copy, transmit, distribute, display, publish, or reproduce this website or any part thereof for any purpose other than your own personal and non-commercial use.

No Unlawful or Prohibited Use
As a condition of your use of this website, you agree that you will not use this website for any purpose that is unlawful or prohibited by these Terms and Conditions of Use. Actions that you agree not to take include, but are not limited to: (1) taking or attempting to take any action that grants you access to the website to an extent greater than authorized by Visit Golden; (2) taking or attempting to take any action that results in unauthorized modification, addition, or deletion to the website; (3) taking or attempting to take any action that violates the security of the website; (4) taking or attempting to take any action that would impose an unreasonable or excessively large load on the website's infrastructure; and (5) knowingly providing false or misleading information to Visit Golden.

Terms of Use Ownership Notice
Unless otherwise noted, this website and all of the materials contained herein, including the HTML code, source code, and any other code used to generate any portion of this website, are the copyrighted property of Visit Golden or of third parties who have licensed us to use their property. None of the content or data found on this website may be reproduced, republished, distributed, sold, transferred, or modified without prior express written permission. However, users may reproduce a single copy of any webpage for their personal use. In addition, the trademarks, logos, and service marks displayed on this website (collectively the "Trademarks") are registered and common law trademarks of Visit Golden and/or third party service providers. Nothing contained on this website should be construed as granting any license or right to use any of the Trademarks without the written permission of Visit Golden and/or the appropriate third party service providers.

This policy was last updated October 26, 2018.